Privacy policy
Privacy policy
We respect the privacy of visitors to our website and handle personal information confidentially in accordance with the GDPR.
By using the information and services on our website, you agree to this privacy policy and the terms set out in it.
Who processes personal data
The website www.zenzalea1.com is an initiative of Zenzalea, Azaleastraat 1, 8020 Oostkamp, Belgium.
VAT number: 0889764964. Telephone: +32 477 33 52 71.
Purposes of data processing
We process your personal data to handle your requests, including activities intended to expand our customer base.
If you complete a contact form on the website or send us an email, the data you send us is retained for as long as necessary to answer and handle your enquiry in full.
We process data to provide and improve our services, including invoicing, information, newsletters and offers that may be useful or necessary for you, user feedback and support.
Control over your data
Users provide their personal data to Zenzalea themselves and can therefore exercise a degree of control.
If certain data is incomplete or appears to be incorrect, Zenzalea reserves the right to postpone certain expected actions temporarily or permanently.
Internal use
Personal data is processed only for internal use within Zenzalea.
Personal data is not sold, transferred or disclosed to third parties that are not affiliated with us.
Your GDPR rights
Right of access: you have the right to request copies of your personal data. We may charge a small fee for this.
Right to rectification: you have the right to ask us to correct information you believe is inaccurate. You may also ask us to complete information you believe is incomplete.
Right to erasure: you have the right to ask us to erase your personal data, under certain conditions.
Right to restriction of processing: you have the right to ask us to restrict the processing of your personal data, under certain conditions.
Right to object to processing: you have the right to object to our processing of your personal data, under certain conditions.
Right to data portability: you have the right to ask us to transfer the data we have collected to another organisation or directly to you, under certain conditions.
Contact
If you make a request, we have one month to respond to you.
To exercise any of these rights, please contact us at zenzalea1@gmail.com or by telephone on +32 477 33 52 71.