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Contact and practical questions

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Frequently asked questions

Where is ZenZalea?

ZenZalea is at Azaleastraat 1, 8020 Oostkamp, Belgium, near Bruges. Use the directions links on the Location page to plan your journey. Travel time depends on traffic, transport and destination.

How many bedrooms and bathrooms are there?

The holiday home has four bedrooms and one bathroom with a walk-in shower. Browse the gallery for photos of the rooms and living spaces.

Are the sauna and hot tub private?

Yes. The wood-fired barrel sauna and hot tub in the garden are exclusively for guests staying at the holiday home. Both are heated with wood. Instructions are provided in the house.

What time is check-in and check-out?

Check-in is from 3 pm and check-out is by 11 am. Early check-in from 12 pm costs €25 if available. Late check-out costs €75 if available.

Are pets allowed?

Pets are welcome. You can find the current supplement under extras on the booking page.

How does the sauna work?

The barrel sauna is an authentic wood-fired sauna and completely private. The firewood is provided and you will find clear instructions in the home.

Is there parking?

Yes, there is free private parking on the property, right next to the home.

What is the cancellation policy?

Free cancellation up to 30 days before arrival. For later cancellations, the full amount may be charged. You'll receive the full policy with your booking.